Scope
This policy covers personal information collected by Tree Removal & Tree Loppers Perth through this website, the quote request form and our phone number.
What is collected
The information you choose to give us, which usually includes:
- Contact details: name, phone number and email address
- Property details: suburb or street, access notes such as side gates, slopes and parking
- Job details: the trees involved, the problem you describe and any photos you send
- Neighbour or strata details you choose to share where a tree is on a boundary or common property
Calls may be logged or recorded so enquiries are routed and followed up correctly. During an on-site inspection, the arborist may take photos and notes of the tree and its surroundings.
We do not ask for, and you should not send, payment card numbers, bank details, identity documents or passwords through this website.
Why it is collected
To respond to your enquiry, arrange an inspection, prepare a quote and follow up about the job.
Sharing
This is a referral website. Your enquiry details are passed to an independent arborist or tree contractor in the Perth metro area so they can contact you, inspect the tree and quote the work. Information you give that business directly is then handled under its own practices.
Information may also be shared with regulators or authorities where the law requires.
We use third-party providers for website hosting, form handling, customer relationship management and phone services. They process information on our behalf.
We do not sell personal information.
Keeping it
Information is kept only as long as it is needed for the enquiry and any record-keeping obligations, then deleted or de-identified.
Cookies
The site may use cookies or similar technologies to understand how it is used. You can disable cookies in your browser and still use the site.
Access, correction and complaints
To ask for access to, correction of or deletion of your personal information, call (08) 9560 6103. If you are unhappy with how a privacy concern has been handled, you can contact the Office of the Australian Information Commissioner.
Updates
This policy may change from time to time. The version on this page is the current one. See also our terms and conditions and disclaimer.
Free quote
Tell us about the tree
Send a few details and a photo if you have one, or call (08) 9560 6103. What happens next:
- A call back to talk through the tree and the access.
- A look on site, then a written price.
- A booked date, and a clean block when the crew leaves.